LaoWash – Terms & Conditions

Operated by Mekong Digitals

Last updated: 23 Jan 2026 5:39 AM

1. Services Offered

LaoWash provides Laundry & Ironing, Home Cleaning, Office Cleaning, and Airbnb / Short-Stay Cleaning services through independent service partners.

2. User Eligibility

Users must be 18+ and provide accurate information.

3. Booking & Scheduling

Bookings are subject to availability. Time slots are estimates.

4. Pricing & Payments

Prices vary by service and location. Extra charges may apply for heavily soiled areas or special requests.

5. Home & Airbnb Cleaning Responsibilities

Customers must ensure access, utilities, pet safety, and secure valuables.

6. Laundry Responsibilities

Customers must check pockets. LaoWash is not responsible for shrinkage, color bleeding, or fabric wear.

Note: Please check all pockets before handing over laundry items. LaoWash is not liable for items left in pockets.

7. Cancellations & Refunds

Late cancellations or no-shows may incur fees.

8. Damage & Claims

Claims must be reported within 24 hours. Compensation is limited to service value.

9. Service Providers

Partners are independent contractors.

10. Prohibited Use

Abuse, fraud, or illegal use may result in termination.

11. Limitation of Liability

Liability is limited to the amount paid.

12. Privacy

Use is governed by LaoWash Privacy Policy.

13. Governing Law

Laws of Lao PDR apply.


14. Contact

Email: support@laowash.la